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A copy of our school's Safeguarding Policy can be found by following the link below:

What to do if you are concerned about a child?

Everyone has a part to play in protecting and safeguarding children.


Customer First is the initial point of contact for social services in Suffolk.

If you are concerned about a child please report this to:

Customer First on 0808 800 4005

Calls are free from landlines and most mobiles, and lines are open 08:00-18:45 Mon-Fri. Outside these hours calls are automatically diverted to the Emergency Duty Service, which deals with any matters that cannot wait until the next working day.


If the child concerned is attending Abbots Green Community Primary School please also inform the Designated Safeguarding Lead at the school – Mrs Heidi Franklin on 01284 718818


School Safeguarding Information

The Designated Safeguarding Lead (DSL) has lead responsibility for dealing with all safeguarding issues at our school.


The Designated Safeguarding Lead (DSL) at Abbots Green is Mrs Heidi Franklin

Alternate DSL – Mrs Ang Morrison

e-safety/Online Safety Lead – Mrs Heidi Franklin

Prevent Lead - Mrs Heidi Franklin

Safeguarding Governor - Mrs Ginny Brigden


CEOP help children to stay safe online. If someone has behaved inappropriately online a report can be made to CEOP. Follow the link below to make a report. If however you need immediate help telephone 999.

​Online Safety
The NSPCC website includes advice and tools for parents to help keep their child safe while they are online. Please follow the link below: